Straight answers about format, quality, and privacy

Use these answers when a format is rejected, a conversion fails, or you need to choose an output.

Apple Live Photos guide

Common questions

Select a question and start with the issue you are seeing.
Are Live Photos the same as LIVP, HEIC, or MOV files?

Not exactly. Live Photo is Apple’s capture and playback feature. After export or transfer, you may receive a LIVP / LVIP package or separate HEIC / HEIF still and MOV video files. This site handles the files you actually select.

Which formats are supported?

LIVP, HEIC, HEIF, MOV, MP4, JPEG, PNG, and WebP are supported. LIVP prefers the embedded HEIC still image, while MOV/MP4 exports a still frame.

What is the output quality?

JPG uses 0.92 quality by default. PNG is lossless. Final quality depends on the source file.

Are my files uploaded?

No. Conversion runs inside the browser, so the server cannot read your photos.

Why do some Live Photos fail?

Browser support for HEIC and video codecs varies. Try Safari or Chrome if one file fails.

Can I batch convert files?

Yes. Select multiple files, convert the queue, then download images one by one or as a ZIP.

Still unsure what files you have? The guide explains the handling order for LIVP, HEIC, and MOV.

Read the format guideReturn to the converter